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Advisory Group TEST Human Resources:
  • Getting to know the buy/order support process and procedures
  • Fulfilling service requests - completing transactions; forwarding requests
  • Answering inquiries by clarifying desired information - searching independently for information in all available systems and documentation, locating, and providing information
  • Maintaining customer service database by entering information on regular basis
  • Cooperating with other team members and with 2nd Level Support in order to provide the best service
  • Cooperating and maintaining professional relations with business partners, suppliers and external providers

  • Very good command of German (min. B2/C1)
  • Good command of English
  • Experience in Customer Service will be an asset
  • Good knowledge of MS Office
  • Strong communication skills
  • Customer service orientation
  • Problem solving and analytical skills

  • Challenging and rewarding job within a dynamically growing and prospective multinational organization
  • Opportunities for further professional development
  • Full professional training for new employees
  • Attractive benefits and bonus system
  • Friendly work environment
  • Job stability and flexible working time